Privacy, written clearly

Privacy Policy

How Telo AI handles information when Saudi teams contact us, book meetings, and deploy voice AI workflows.

Last updated: June 13, 2026

1

Information We Collect

We collect the information you choose to share when you contact Telo AI, book a meeting, request a proposal, or work with us on a voice AI deployment.

This can include contact details, company information, project goals, support context, call workflow requirements, and technical information such as device, browser, IP address, and website usage data.

2

How We Collect Information

We collect information directly from you through forms, meetings, email, phone calls, and approved project channels.

We may also collect limited technical information through cookies, analytics, and similar tools so we can keep the website reliable and improve the experience.

3

How We Use Your Information

We use information to respond to inquiries, schedule meetings, design Saudi-ready voice AI workflows, provide support, improve our services, and communicate relevant updates.

When we process customer data for a project, we use it only for the agreed business purpose and according to the terms of the relevant engagement.

4

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure.

No internet-based service is perfectly secure, but we work to keep security practices proportionate to the sensitivity of the information we handle.

5

Data Sharing

We do not sell personal information. We may share information with trusted service providers who help us operate the website, schedule meetings, host systems, or deliver agreed services.

We may also disclose information when required by law, to protect rights and safety, or with your consent.

6

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to the use of your personal information.

To make a privacy request, contact us and we will respond in line with applicable legal requirements.

7

Cookies and Tracking

We may use cookies and similar technologies to understand website performance and improve navigation. You can manage cookies through your browser settings.

8

Children's Privacy

Telo AI services are designed for businesses and are not intended for children. We do not knowingly collect personal information from children.

9

Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

10

Contact Us

If you have questions about this Privacy Policy or how Telo AI handles information, contact us at hello@teloai.app.